Privacy Policy
Privacy Policy
Last Updated: July 4, 2025
Brand: SNEAXI (Operated by SNEAXI Ventures)
At SNEAXI, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website or place an order.
By using our website, you agree to the practices described below.
1. What Information We Collect
- Your full name
- Mobile number
- Email address
- Shipping and billing address
- Order details
- Device details and IP address (collected via cookies)
All the information collected is securely stored.
2. Why We Use Your Information
- Process and deliver your orders
- Send you shipping and order updates
- Help with returns, exchanges, or support
- Improve our website and product experience
- Notify you of offers or new launches (only if you've opted in)
- Prevent fraud or abuse
- Comply with legal obligations, if necessary
3. Do We Share Your Information?
No, we do not sell or rent your personal data to anyone.
We only share your data with trusted partners for service purposes:
- Delivery companies (e.g., India Post, etc.)
- Payment gateway providers
- Legal or government authorities (only if legally required)
Your data is shared only to complete or support your order.
4. Cookies & Tracking
Our website uses cookies and similar tools to:
- Remember your preferences
- Improve site performance
- Understand user behavior
- Personalize your experience
You can disable cookies through your browser settings, but this may affect certain features on the site.
5. How We Keep Your Information Safe
We use strong security measures and encrypted systems to protect your data.
However, we are not responsible for issues arising from events beyond our control (like natural disasters, hacking, or system failure). These are legally known as Force Majeure events.
6. Your Rights
You have full rights to:
- View your personal information
- Correct inaccurate data
- Request deletion of your information
- Opt-out of promotional communications
To exercise these rights, simply contact us via the details below.
7. Want Your Data Deleted?
To delete your data from our system:
📧 Email: support@sneaxi.in
📞 WhatsApp: 6900347016 / 8723933457
Please share your name, registered phone number, and order ID to help us verify your identity.
Some data may be retained for legal or fraud-prevention purposes.
8. Grievance Redressal
If you have any privacy-related concerns, please reach out to our Grievance Officer:
Grievance Officer – SNEAXI
📞 6900347016 / 8723933457
We will make every effort to resolve your issue promptly.
💛 Thank You for Trusting SNEAXI
Your trust matters to us. We use your data only to provide better service and never misuse it.
By using our website, you accept the terms of this Privacy Policy.
