Shipping Policy
Shipping & Delivery Policy
Last Updated: July 29, 2025
Brand: SNEAXI
Operated by: SNEAXI Ventures
This Shipping & Delivery Policy defines the terms under which SNEAXI processes and dispatches your orders. By placing an order, you agree to the shipping terms mentioned below.
1. Order Tracking
Once your order is shipped, you will receive a confirmation message via WhatsApp or SMS with tracking details. For any updates or queries, contact us:
📱 WhatsApp: 6900347016 / 8723933457
2. Shipping Methods & Delivery Time
We currently offer:
-
Standard Shipping: Delivery in 5–7 business days
- Prepaid Orders: Free Shipping (All orders must be prepaid)
Note: Cash on Delivery (COD) is currently not available on our website. All orders must be prepaid at the time of purchase.
3. Delivery Conditions & Possible Delays
We aim to dispatch all confirmed orders within 48 hours. However, delivery may be delayed or cancelled due to:
- Incomplete or incorrect shipping address
- Unserviceable PIN code
- No courier partner available in your area
- Extreme weather conditions or natural calamities
- Product going out of stock before dispatch
- Customer not responding to confirmation calls or messages
Orders may be cancelled if we are unable to confirm the shipping address or other details.
4. Missed Deliveries & RTO (Return to Origin)
If a prepaid order is returned to us because of incorrect address or customer unavailability, actual shipping charges will be deducted from any refund or future order adjustments.
5. Questions About Returns?
Please refer to our Return Policy for complete details about eligibility, timelines, and documentation required for returns or exchanges.
6. Need Help?
📧 Email: support@sneaxi.in
📱 WhatsApp: 6900347016 / 8723933457
📞 Call: 6900347016 / 8723933457
7. Acknowledgment
By placing an order on www.sneaxi.in, you acknowledge and agree to the terms stated in this Shipping & Delivery Policy.
